With the RataPlan customer card, your purchases and donations in our stores are worth loyalty points. And you can redeem those points for great rewards. From something tasty in our coffee corners to a discount on your next thrift store find. That is saving at its best!
Where can I go for the customer card?
The year 2023 is all about the RataPlan customer card. You can now visit all branches of RataPlan save for the best rewards! Would you like to create an account online? You can do this easily and quickly by clicking on clicking this link. When you're at your favorite thrift store, all you have to do is link a pass to your account!
How does it work?
Saving with the RataPlan loyalty card is easy – and faster than you think! Request your free customer card at the cash register. From now on you can scan this pass during checkout with the tablet next to our cash registers. Your points will be credited automatically.
When do you receive loyalty points?
For every euro you spend in our stores you receive 1 loyalty point. Donate your belongings at our input goods counter? Then you will receive a thank you card from us with which you can have 5 savings points credited to the cash register. But completing questionnaires also earns you extra points - and of course we don't forget your birthday. This way you quickly and easily save up a nice reward.
(Note: you do not receive reward points when you make a purchase with a RataPlan gift voucher or when you make a purchase in our webshop.)
What if I have lost my pass?
Lost your customer card? No problem! Request a new pass at the cash register and enter the email address you used for the previous pass when linking. The tablet then asks whether you want to link this card to the existing account.
What rewards can you save for with the loyalty card?
You can redeem your loyalty points for something delicious in our coffee corner, a nice donation to the Children's Cancer Free Foundation or a discount on your next purchase. And the more you save, the higher the discount you receive. Read below what you can do with your loyalty points!
Free coffee/tea with apple pie (75 points)
For 75 loyalty points you can enjoy a delicious cup of coffee or tea with a nice piece of apple pie in our coffee corner. Then you have enough energy to continue your search for recycled gems.
Note: You can only redeem this reward in a RataPlan-shop with a coffee corner.
5% discount (100 points)
Have you saved 100 points with your customer card? Then you can redeem your points at the cash register for a 5% discount. You can use the discount for one product or for several beautiful second-hand items.
Would you rather save a little longer? For 200 points you get a 10% discount at the cash register!
Donate 5 euros to KiKa (150 points)
For 150 loyalty points you can donate 5 euros to the Children's Cancer Free Foundation (KiKa). And it doesn't stop there, because thrift shop RataPlan doubles your donation! Every year, almost 600 children in the Netherlands get cancer. KiKa raises funds for research aimed at less pain during treatments and more healing. Do you support them too?
10% discount (200 points)
Have you saved 200 points with your RataPlan customer card? Then you can redeem your points at the cash register for a 10% discount. You can use the discount for one product or for several beautiful second-hand items.
Would you rather save a little longer? For 250 points you get a 15% discount at the cash register!
15% discount (250 points)
Have you saved 250 points with your RataPlan customer card? Then you can redeem your points at the cash register for a 15% discount. You can use the discount for one product or for several beautiful second-hand items.
Would you rather save a little longer? For 300 points you get a 20% discount at the cash register!
20% discount (300 points)
Have you saved 300 points with your RataPlan customer card? Then you can redeem your points at the cash register for a whopping 20% discount. You can use the discount for one product or for several beautiful second-hand items.
Do you want to know how much you have already saved?
When you scan your customer card on the screen at our cash registers, you immediately see how many points you have saved. And therefore also whether the reward you have in mind is already in sight. But you can also just keep an eye on your savings at home from the bank. Through this link log in to your own savings page.
