Privacy Policy RataPlan on-line

In this privacy statement we explain which personal data we collect and use and for what purpose. We advise you to read this statement carefully.

Privacy policy Foundation RataPlan

Foundation RataPlan is an independent non-profit association. This Privacy Policy applies to all personal data Foundation RataPlan (after this: RataPlan) processed from its [visitors or other interested parties].

If you fill in the form collection form or for another reason personal data RataPlan provided, you expressly give permission to process your personal data in line with this Privacy Policy. We process privacy-sensitive information, also known as personal data. In some cases we work together with other organizations or companies.

We think it is of great importance that personal data is handled with care. Personal data are therefore carefully processed and secured by us. We adhere to the requirements of the privacy legislation. That means for example that we:

• clearly mention what purposes we process personal data. We do this via this privacy statement;
• restrict the collection of personal data to only the personal data necessary for the purposes for which they are processed;
• you first ask for explicit permission to process your personal data in cases where your consent is required;
• not pass on your details to third partiesunless necessary to provide the requested service or when we are legally obliged to do so;
• when we share your data, make agreements with third parties to ensure, among other things, that they are not used for other purposes;
• take appropriate security measures to protect your personal data and also requirements of parties who process personal data on behalf of us;
• respect your right to your personal data on your request available for inspection, correct or delete.

If you wish to contact us as a result of this privacy statement, you can do so through the contact details below.

What data does the Foundation process RataPlan and for what purpose

In the context of your registration for the newsletter and the planning of a pick-up appointment, the following personal data will be processed:
* e-mail address
* name
* address data
* telephone number

RataPlan processes the personal data mentioned for the following purposes:
* your e-mail address is used to send 1) the newsletter and 2) the confirmation of the pick-up appointment.
* Your name, address and telephone number are used to be able to offer our pick up service and to confirm the day part of the appointment.

Retention periods

RataPlan processes and stores your personal data as follows:

Your name, telephone number and e-mail address, which are specified for making a pick-up appointment, are saved up to two years after the scheduled pick-up appointment.

E-mail notification: RataPlan use your name and e-mail address, entered via the subscription form for the newsletter, to your e-mail newsletter with information about activities, services and other interesting information about RataPlan to send. Unsubscribing for these mailings is possible at any time via the unsubscribe link at the bottom of the mailing or by sending an email to communicatie@rataplan.nl.

Security measures and provision to third parties

To protect your personal data RataPlan appropriate technical and organizational measures. In this way we ensure that only the necessary persons have access to the data, that access to the data is protected and that our security measures are checked regularly.

We will pass on the information you provide to third parties, if this is necessary for the delivery of the services you have requested. For example, we use a third party for data processing on our collection agreement page.

When we provide your data to a third party, we ensure (with an agreement) that your data will not be used for other purposes. We also agree that your data will be deleted two years after the scheduled pick-up appointment.

Furthermore, we will not provide the information you provide to other parties, unless this is legally required or permitted. For example, it is possible that the police will request information from us in the context of fraud investigations. In that case, we are legally obliged to provide this information.

Right of inspection or removal of personal data

Through customer service RataPlan you can submit a request to view, receive, change or delete your personal data. RataPlan will process your request and inform you about this within a month after receiving it. Customer service can be reached via:

We will of course gladly help you if you have complaints about the processing of your personal data. Should you nevertheless not come out with us, then you also have the right under the privacy legislation to file a complaint with the privacy regulator, the Dutch Data Protection Authority. You can do that contact the Dutch Data Protection Authority.

Entry and changes to privacy policy

This (renewed) privacy statement from RataPlan operates on 25-05-2018.

This Privacy Policy can be changed. The changes will be announced via the website. We therefore advise you to regularly view the Privacy Policy.